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Shipping policy

Shipping Policy

Last updated: [04/12/2025]

Thank you for shopping with us! We offer worldwide shipping and work with trusted global suppliers to bring you high-quality products at the best prices. Please review our shipping policy below.


Order Processing Time

  • All orders are processed within 1–3 business days.

  • During high-volume periods, processing may take an additional 1–2 days.

  • Once shipped, you will receive a confirmation email with tracking details.


International Shipping Times

Because we ship directly from various global warehouses, delivery times may vary:

  • Standard International Shipping: 7–20 business days

  • Expedited Shipping (if available): 5–12 business days

Note: Delivery times may be affected by customs delays, local courier workload, or global logistics conditions.


Dropshipping Fulfillment Notice

To provide the best prices and product selection:

  • Your order may ship directly from our international supplier warehouses.

  • Items ordered together may arrive in separate packages.

  • Packaging may vary due to international fulfillment standards.


Shipping Rates

Shipping fees are calculated at checkout based on your country and chosen shipping method.

Some promotions may offer free worldwide shipping.


Order Tracking

Tracking information will be emailed once your order ships.
Please allow 2–5 business days for tracking updates to appear, especially for international carriers.


Customs, Duties & Taxes

Your order may be subject to import fees depending on your country.
These charges are not included in our product prices and must be paid by the customer.


Wrong Address Disclaimer

Please double-check your shipping address.

  • If your order hasn’t shipped, we can update the address.

  • Once shipped, we cannot change the address and are not responsible for incorrect delivery caused by inaccurate customer input.


Lost, Delayed, or Stuck Packages

If your tracking hasn’t updated for 7+ days, or your package appears lost, contact us at [contactappliancecave@gmail.com].
We will work with the carrier to resolve the issue or arrange an appropriate solution.


Damaged or Defective Products

We take product quality seriously, and your satisfaction is important to us.
If your item arrives damaged, defective, or not as described:

  1. Contact us within 48 hours of delivery at [contactappliancecave@gmail.com].

  2. Attach clear photos or video showing the issue and the packaging.

  3. We will review the case and offer one of the following based on the situation:

    • A replacement item

    • A reshipment

    • A refund

Please note: Minor cosmetic differences due to international packaging or small transit marks that do not affect product function are not considered defects.


Returns & Refunds

For full details, please refer to our Return Policy.


Need Help?

If you have questions regarding your order or delivery, contact us anytime at [contactappliancecave@gmail.com].